Notifications

Choose the updates you want

1. Open More on a phone or Tools & settings on a computer. Select Notification preferences. You can also open Profile → Email and push notification preferences, including before joining an establishment.
2. Under Apply these choices to, choose All establishments to edit your account choices. Review each update category and its Email or Push switch. Push means a device alert, including when the app is not open on supported devices.
3. Open Delivery options, then choose Email frequency: As activity happens or Daily digest (after midnight UTC). A digest groups updates into one daily email rather than sending each immediately.
4. Select Save preferences and wait for Notification preferences saved. Optional email categories are off until you select them.

Email goes to your verified account address and may name the sender, conversation and establishment. Push alerts use general labels. Private message text and notes stay inside Oomūli. Choosing an alert does not guarantee it will reach a device or inbox.

Use different choices for one establishment

1. In Apply these choices to, choose the establishment’s name.
2. Turn off Use my account choices for this establishment, adjust the categories and select Save preferences. These choices apply to this establishment.
3. Turn Use my account choices for this establishment back on and save if you want it to follow the account choices again.

Turn device alerts on or pause notifications

1. Under Push on this device, select Turn on background push on this device and approve the browser permission prompt. Read the displayed status to check whether this device is registered.
2. Review Browser alerts while a tab is open separately. These switches control alerts while you keep a browser tab open; they are not the same as background push.
3. To pause, open Delivery options, select Pause all optional notification emails or Pause push on all my devices and save. Turn those options off and save when you want to resume.
4. Use Turn off background push on this device if you want to stop alerts on just this device.

Some browsers require Oomūli to be installed on the home screen for background alerts. If the app says push is unavailable, you can still use Activity to check recorded updates.

If an alert does not arrive

1. Open Activity to check for the update itself. Then check the category, pauses, establishment choices and whether the conversation is muted.
2. For email, check the verified account address, spam folder and whether you paused optional mail through an unsubscribe link. A daily digest does not arrive immediately.
3. For device alerts, check the browser and device notification permissions and Push on this device. Save unsent work before changing browser storage or reinstalling.
4. If it still fails, contact Help & feedback with the alert category, approximate time and device/browser. Do not include private message contents. Oomūli does not send SMS alerts.